Dialpad Meetings’ audio quality isn’t one of the greatest strengths of the service. Regarding the call quality, we’re talking about both the video and audio here. Dialpad Meetings’s starting plan doesn’t match up to this, so keep that in mind when deciding on the best service for you. For example, Google Hangouts allows 25 people to be part of a call for free, and the call times are unlimited. Meanwhile, the paid tier allows calls to go on for up to five hours at a time.Īgainst the competition, Dialpad Meetings’ offering here is generally satisfactory, although some of the other conference call services allow for more participants in a call on their starting plans. On the other hand, a larger business might find this limit detrimental, leaving it unable to hold a call with everyone it needs to at a given time.Īs you can see from the picture below, Dialpad Meetings also limits the calls to a duration of 45 minutes on the free plan. ![]() How important this is, of course, comes down to what you need, and a small remote team would be well-served with Dialpad Meetings’s starting plan. For example, with Dialpad Meetings, the free plan is for 10 participants, but the paid version allows for a much greater number at 100. The limit on the number of participants almost always changes based on plans. The number of participants is a significant factor when it comes to using conference call services. Some long-term users have experienced issues with their call quality, but this is few and far between. Not only that, but the system here is easy to use, flexible, and the file size of the calls isn’t a problem. It’s not unusual to see some services charge users for call recording. How does Dialpad Meetings stack up against its competitors? The answer is very well overall, though Dialpad didn’t make our top list of best call recording software. It’s worth mentioning that MP3 files often take up little storage space-you can rest easy there. This is then downloadable from a folder for personal use. You can also choose to record specific bits of a call and stop it by clicking the button again.įor all recording methods, the call is converted into an MP3 file. The other is to manually click Record on the on-screen menu once a call has started. That’s one way of recording calls with Dialpad Meetings. These archived calls can then be listened to with select access to them when needed. Of course, you might want to record calls to confirm details too.ĭialpad Meetings allows companies to set up their system so that every call that comes through-whether through the main line, call queue, or department-will be automatically recorded and stored. Recording calls can be essential to improving customer service, allowing employees to learn where a call might have taken a wrong turn or understanding which places they could have directed a customer to instead. I’m pleased to see Dialpad Meetings offer it, allowing companies to record their business calls for the unbeatable price of free. The ability to record calls is a vital feature of any good conference call service. Meanwhile, GoToMeeting is another top-notch conference call service known for HD video conferencing, 24/7 customer support, and Salesforce integration. RingCentral provides top video, screen sharing, and messaging features, and it’s free for up to 100 participants. The best conference services overall are RingCentral and GoToMeeting. Still, this is an excellent conference call service with plenty of useful features and a dedicated mobile app that impressively comes as standard on the free plan. The call audio quality, for one, isn’t quite as good as it is elsewhere. ![]() With its top call recording tools, its free plan is easily one of the best offerings available for individuals who want to jump right in, although some of its competitors’ paid plans beat it in a few areas. See Top Picks How Dialpad Meetings Compares to the Best Conference Call Servicesĭialpad Meetings holds up well against the other conference call services on the market, particularly those that are free. We reviewed dozens of conference call services and narrowed them down to the best options.
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